1. THE PROPERTY
1.1 The property known as “Villa Fontaine” includes a villa, front and rear gardens and private pool. It is offered for holiday rental subject to confirmation by the owners.
2. HOW TO BOOK
2.1 You must contact us prior to making a booking to obtain confirmation of availability. Subject to availability, and on your request, a provisional booking will then be made. A non refundable deposit of 30% of the rent must then be paid within 7 days of making your provisional reservation (refer to clause 3.1 below). Failure to meet this requirement may result in a cancellation of the provisional booking.
3. PAYMENT
3.1 All prices net in Euros or Pounds Sterling. Bank charges for international transactions will be borne by you. Accepted payment methods: cheque, bank transfer.
3.2 A non refundable deposit of 30% of the rent must be paid within 7 days of making your provisional reservation.
3.3 The balance of the rent and security deposit must be paid not less than 8 weeks (56 days) prior to your arrival at the property.
3.4 We are entitled to cancel the booking if the balance is not paid on time (refer to clause 8 )
3.5 Bookings taken within 8 weeks of your arrival must be paid in full, including the security deposit (see clause 6)
4. CONFIRMATION AND RENTAL CONTRACT
4.1 Once we have received your booking and all appropriate payments, we will confirm your booking in writing. Please check all details carefully as soon as you receive them. If any of the information appears to be incorrect, please contact us immediately, as it may not be possible to make changes at a later date.
4.2 A copy of this rental contract will then be sent to you, which should be signed and returned by post within 14 days.
5. RENT
5.1 The rental price is 4,500 € (Euros) or £3,900 (Pounds Sterling) and the rental price is weekly.
5.2 Villa Fontaine is fully furnished and equipped. The rental price includes:
- electricity, heating, air conditioning and water costs
- bed linen, towels and pool towels (beds will be made up for your arrival)
- travel baby cot and high chair (please request when booking and state which room you would like the cot in)
- gardens, grounds and pool beautifully maintained
- SKY satellite TV
- Wireless Internet
- Pool alarm
- House security alarm
5.3 Final Cleaning is included. Guests are expected to leave the villa in a clean and tidy state upon departure. If the property is not found to be in a reasonable state of cleanliness, we reserve the right to charge additional cleaning costs to a maximum of 200 € (Euros).
Mid Week Cleaning is available upon request and at an extra fee payable by you.
6. SECURITY DEPOSIT
6.1 A security deposit of 1,200€ (Euros) or £1,000 (Pounds Sterling) is payable in advance together with the final balance. This will be returned to you within 1 week of departure by bank transfer or cheque in the same currency it was paid, unless replacements or repairs to the property and its contents are required. Bank charges for international transactions, incurred when refunding the security deposit, will be borne by you.
7. CANCELLATION BY THE OWNERS
7.1 In the unlikely event of a significant change or cancellation of your booking by us, we will
inform you as soon as possible. A full refund will be provided within 7 days. The tenant has no other right than the claim to the funds paid to us.
8. CANCELLATION BY YOU
8.1 Any cancellation by you (for whatever reason) must be provided in writing. The effective date of cancellation is the date we receive written notification.
8.2 Cancellations less than two weeks prior to arrival will be charged at full cost. Cancellations received between 6 and 2 weeks prior to arrival will be charged at 75% of the full rate.
Cancellations received between 8 and 6 weeks prior to arrival will be charged at 50% of the full rate. Cancellations received more than 8 weeks prior to arrival may be exchanged for other dates if available.
9. YOUR RESPONSIBILITIES
9.1 You must keep the property and all the furniture, fittings, facilities, equipment and grounds in the same state of repair and condition as at the commencement of the holiday, and in the same state of cleanliness and general order in which it was found. You will be responsible for the payment of any breakages, loss or damage to the property caused by you. The owner reserves the right to make deductions from the security deposit for any extra cleaning and to claim for any damage or loss, the cost of which exceeds the security deposit.
On the day of your departure you will make sure that:
- The dishes and silverware have been properly washed, dried and put away
- The dishwasher is empty
- The refrigerators and freezers are empty
- All rubbish has been cleared away and put in the appropriate container(s)
- The BBQ is cleared and cleaned
- The garden furniture is back in its place
- The terraces and the garden are free of rubbish
9.2 Any defects to the property or breakdown in the equipment or appliances should be immediately notified. Arrangements will be made for repair or replacement as soon as possible.
9.3 For the comfort of all guests, smoking is strictly forbidden inside the villa.
10. NUMBER OF PEOPLE USING THE PROPERTY
10.1 Only the number of persons stated in the booking may use the property unless otherwise agreed with the owners. If you change the number of people in the booking, we must be notified in writing more than two weeks prior to your arrival. The maximum number of people permitted to stay at the property is 8 adults, 2 children plus infants. The owners have the right to terminate hire without prior notice and without refund or compensation if the agreed numbers are exceeded.
11. ACCESS
11.1 We shall be allowed access to inspect the property prior to your departure. We also have the right to access the property during your stay to carry out any maintenance. We will telephone to arrange a convenient time. Time of arrival and departure must be specified on the rental form. Any changes to these times must be submitted in writing to the owners prior to arrival.
12. BEHAVIOUR
12.1 The person signing the contract is responsible for the correct and decent behaviour of the party. Should a member of your party not behave accordingly, we may use our absolute discretion to terminate the holiday of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the accommodation. We will not have any further responsibility toward such person(s) including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.
13. ADDITIONAL SERVICES AT THE PROPERTY
13.1 Payment for additional services such as babysitting is normally made on location.
14. LINEN & TOWELS
14.1 Linen, towels and pool towels are included in the rental price and automatically changed once a week. If you require more frequent changes, you should request this at the time of booking (there will be an additional charge).
14.2 We recommend that you take your own cot linen for your baby’s comfort. If you do not wish to take your own, please tell us at the time of booking so we can provide it at no extra charge.
15. POOL
15.1 Young children must not be allowed unattended within the fenced area of the pool. The pool alarm must be used whilst pool is unattended.
16. SECURITY AND VALUABLES
16.1 Valuables left at the property are left at your own risk. We are not responsible for any loss. Proper care must be taken against theft and burglary. It is essential, and also your responsibility, to ensure that all doors, windows and shutters are closed and locked when leaving the property. The security alarm must be activated when you leave the property. No refund can be given should you decide to vacate the property as a consequence of a burglary.
17. ARRIVAL AND DEPARTURE
17.1 Arrival is after 16.00 hours local French time (GMT + 1 hour).
17.2 You must vacate the property by 10.00am local French time on the day of departure. If these times cause you difficulty, please advise us at the time of booking.
17.3 Normal changeover day is a Saturday. Other changeover days may be possible, subject to availability and must be agreed with the owners at the time of booking.
18. INFORMATION
18.1 We reserve the right to make modifications to the property specification that are considered necessary in light of operating requirements. In the interest of continual improvement we reserve the right to alter furniture, amenities, facilities, or any part of any activities, either advertised or previously available, without any prior notice. (See also clause 7). We will inform you accordingly.
19. PETS
19.1 Pets are not allowed on the property.
20. LIABILTY
20.1 We cannot be held responsible for noise or disturbance originating beyond the boundaries of the property or which is beyond our control.<./br>
20.2 We cannot be held responsible for the failure of public utilities such as water, gas and electricity.
20.3 We cannot accept responsibility for losses or damages caused by strikes, fire, storms, floods, airport or ferry closure or any other event beyond our control.
20.4 We cannot be held responsible for any injury, loss or damage to you personally, your belongings or your vehicles when using the accommodation, grounds, equipment or other amenities. The use of these amenities is entirely at your own risk and we accept no responsibility.
It is the responsibility of parents to supervise their children.
21. INSURANCE
21.1 We strongly recommend that you take out comprehensive travel insurance.
22. NOTES
24.1 As with most of rural France, this property is serviced by a septic tank system. It is important that no sanitary or baby items are flushed down the toilets and only French toilet paper is used.
Only toilet cleaners suitable for septic tanks may be used. We will supply toilet paper and cleaner during your stay.
